Client Associate
Location: Bozeman, Montana
Description: Davidson Companies is at present recruited Client Associate right now, this occupation will be depute in Montana. More details about this occupation opportunity please read the description below. This position will provide administrative and operational support to an experienced team of Financial Consultants in the Bozeman office, specifically the Owen-Lehrkind Legacy Group. The person filling this pos! ition must provide professional, courteous customer service to ensure client satisfaction at all times.
Qualifications:
(Including specific Education and License requirements)
Willingness to complete the FINRA General Securities Representative (Series 7) Exam and Uniform Combined State Law Exam (Series 66) within one year of employment
Basic knowledge of the securities industry and its operations
High School diploma; associate or college degree preferred or comparable work experience
Strong computer skills (proficient with Microsoft Word, Excel and Outlook). Ability to work in an automated/computerized environment
Solid math aptitude
Strong communications skills, verbal and written. Ability to work with a variety of personalities
Strong inter-personal and customer service skills. Ability to work with clients who at times may be concerned due to market fluctuations and other business professio! nals, to include lawyers and CPAs
Strong organization! al and problem solving skills
Strict attention to detail
Ability to manage multiple demands and competing priorities
Ability to work independently â€" a self-starter
Ability to work in a fast-paced, deadline-oriented environment
Ability to maintain a high level of confidentiality
Duties:
Provide professional, courteous customer service to ensure client satisfaction. Respond to requests for various types of information to include account balances, stock quotes, general information, account information, trading procedures, policies and procedures, money market rates etc. Mail client information in a timely manner i.e. reports, research reports. Open new accounts on the back office system
Review all account documentation to ensure its completeness
Keep account information current and ensure the required account documents are on file. Inform clients of missing paperwork and if securities or funds are ! due
Follow-up until resolved
Ensure adherence to branch, Company and Compliance policies and procedures
Research complex problems in client accounts at the request of the client or FC. Follow through until resolved. Notify the FC and/or client of resolution
Facilitate the transfer of client funds and/or securities and the issuance of checks upon request
Inform FC of all important information and activities related to their client’s accounts and transactions including issues related to client suitability
Provide professional telephone support for the assigned FC
Develop and maintain a professional rapport with clients
Screen and return phone calls
Take messages, transfer calls, answer routine questions and provide information when possible
Compose, draft and type letters and memoranda in accordance with established policies and procedures
Assist FC in developing and implementing periodic client maili! ngs to enhance the relationship between the FC, the client and the Clie! nt Associate
It should promote a systematic on going means of communication between the FC and the client
This may include quarterly reports, newsletters, special reports, annual reviews, client seminars and gifts
Watch for potential problems
Alert the FC and /or Branch Manager when necessary
Understand and utilize the Firm’s computer systems and related functionality as it applies to client service and business enhancement
Achieve and maintain a solid understanding of all product categories to include managed accounts, complicated retirement accounts and annuities
Perform any other duties and special projects as necessary to include providing assistance and back up for other positions in the branch, serving as a mentor and providing training to less experienced staff
- .
If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Davidson Companies.
Interested on this occupation, just click on the Apply button, you will be redirected to the official website
This occupation will be started on: Wed, 13 Mar 2013 08:41:47 GMT