Liquor Licensing Bureau Chief
Location: Helena, Montana
Description: State of Montana is in need of Liquor Licensing Bureau Chief right now, this career will be situated in Montana. More details about this career opportunity please read the description below. Job Listing Detail
Position Title:
Liquor Licensing Bureau Chief
- Applications must be received by Midnight Mountain Time on the closing date.
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For more information contact:
State Agency:
Revenue
PO Box 1712
Helena , MT
59604
Phone: (406)444-9858
Fax: (406)444-6998
TTY: Montana Relay Service at 711
E-mail: dorhr@mt.gov
- OR -
Position
Number(s):
58106524
Openings:
1
Location(s):
Helena
Job Status:
Full-Time Permanent
Shift:
Daytime
Date Posted:
7/16/2013
Closing Date:
7/28/2013
Department:
Revenue
Division:
Liquor Control
Bureau:
Liquor Licensing
Union:
No
Band/Grade:
7b
State Application Required:
Yes
Salary:
$50,400! .00 - $58,026.00
Salary Unit:
Yearly
Additional Salary Information: A typical average benefit package is:
Benefits: $ 8,796.00
Retirement: $ 3,450.00
Total Average Benefit Package $12,246.00
Special Information:
Are you an energetic and enthusiastic individual that likes to work with others?
Are you dedicated to serving the citizens of Montana in understanding and meeting the requirements of Montana's liquor laws?
Do you communicate effectively and respectfully with others in a professional manner?
Are you a talented problem solver that will help make services for Montana better?
The Montana Department of Revenue administers more than 30 state taxes and fees; establishes values for taxable property, including agricultural land, residential real estate, commercial real estate, forest land, business equipment, railroads and public utilities; supervises the operation of the state liquor stores and agencies and a! dministers the laws governing the sale, taxation, and licensing of alcoholic beverages; returns unclaimed property to its rightful owners; and determines how state taxes and liquor and tobacco laws apply to Indian Tribes and tribal members in Indian Country.
The Liquor Control Division administers the state's Alcoholic Beverage Code, which governs the control, sale, and distribution of alcoholic beverages. The division provides customer service with a focus on public safety to ensure a safe, orderly, and regulated system for the convenient distribution and responsible consumption of alcoholic beverages. The Liquor Control Division includes the Administrative Team, Liquor Distribution Bureau, and Liquor Licensing Bureau. The Liquor Licensing Bureau is charged with all licensing and regulatory responsibilities for all entities intending to produce, import, distribute, or sell alcoholic beverages in Montana. Liquor licensing processes applications, renewals, transfers! , and registrations for retail and wholesale alcoholic beverage license! s and permits. The bureau is responsible for monitoring the activities of existing licenses and permit holders and for providing information and explanation about licensing activity or related law, rule, policy, and procedures. The licenses include retail sale of distilled spirits, beer or wine, vendor permits, winery registrations, distributors, breweries, distilleries, special beer and wine permits, and connoisseur’s licenses.
Mission Statement
The quality of life for all Montanans is better because we excel at public service and effective administration of the tax and liquor laws of Montana. We do this by:
- Ensuring that revenues intended by the legislature to be raised are collected to serve Montanans,
- Advancing equity and integrity in taxation,
- Providing innovative and respectful service,
- Protecting the public health and safety, and achieving efficiency in liquor administration, and,
- Improving pub! lic understanding of Montana’s revenue system.
Our core values are rooted in the Montana Constitution and in fundamental values proven by human experience to lead an organization or community forward in a continuous positive manner. These core values include:
- Respect for All Persons
- Integrity and Justice
- Productivity and Effectiveness
- Teamwork and Community
Compliance with all appropriate Montana Tax Laws: Specifically, your tax status must be current.
Minorities and/or Females are under-represented in this position and are encouraged to apply.
Duties:
The Liquor Lic! ensing Bureau Chief plans and directs the programs and services of the ! bureau; administers bureau policies, administrative systems, and operations; leads the bureau to accomplish liquor control goals and objectives; motivates, develops, and directs people as they work to create productivity; identifies the best people for the job to accomplish the key division goals and objectives; represents the department in appeals; and assists attorneys in legal proceedings. The position reports to the division administrator and supervises bureau staff.
Staff Leadership, Management, and Supervision 40%
Incumbent is responsible for leading staff and managing the day-to-day activities of the bureau. Responsibilities include monitoring the progress of work plans, goals, and objectives and aligning them with the department’s goals and priorities. Supervision and development of staff is imperative to a manager’s success.
Staff Leadership
Creates and maintains a high performance environment characterized by enthusiastic an! d positive leadership, direction, and a strong team orientation.
Readily adapts to changes in existing operations, programs, services, activities, and functions.
Makes and accepts responsibility for decisions necessary to carry out the bureau’s mission.
Accepts direction and feedback from supervisors and follows through appropriately.
Management
Conducts strategic planning in coordination with the division administrator to develop and establish short and long-range plans.
Establishes priorities, deadlines, and work plans for program activities.
Uses data to identify areas of concern, strengths, and weaknesses.
Prepares correspondence in response to requests or inquiries.
Supervision
Establishes criteria for acceptable work behavior and performance.
Recognizes and promptly resolves internal and external issues.
Completes employee performance reviews.
Monitor! s and approves staff leave usage while ensuring adequate coverage is ma! intained..
Liquor Licensing Bureau Administration 30%
Reviews bureau policy and evaluates the impact of changes in technology, state and federal requirements, and department operations.
Monitors performance of the bureau’s licensing, regulatory and compliance programs. Identifies areas for program improvement and methods to increase efficiency.
Develops program evaluation measures and analyzes bureau operations.
Gathers input from the public, other governmental agencies, and bureau staff.
Other Administrative and Legal Functions 25%
Works with Legal Services in representing the department in administrative and district court hearings by providing background information and documentation; assisting in examination and analysis of documents; and recommending enforcement strategies.
Conducts Montana Administrative Procedures Act (MAPA) proceedings concerning appeals of violation decisions if no attorney i! s present. Prepares and conducts hearing if requested by the licensee and in keeping with Montana Rules of Civil Procedure.
Other Duties 5%
Performs other duties as assigned by the division administrator.
Competencies:
To perform successfully as a bureau chief, the incumbent must be self-motivated; possess a strong work ethic; maintain a positive attitude; and enjoy working with, and for, the public. Strong communication skills and the ability to communicate effectively and respectfully are required. The incumbent is required to analyze complex issues; identify others’ underlying concerns and motives; deal with controversy and hostility in a professional and objective manner; establish effective relationships with others; and work effectively under pressure. Seasoned judgment in decision making is necessary since the work is performed with minimal guidance and within broad guidelines. It is essential that the incumbent has the ability! to work independently but also as part of a team; maintain a high perfo! rmance team; make sound decisions and be accountable for them; generate innovative ideas; and have personal initiative. The incumbent is expected to apply critical thinking skills; be a problem solver with the ability to identify and resolve tactical and strategic issues before they become problematic; resolve operational issues; elevate matters as necessary; recommend solutions; and effectively implement division changes and management directives. This position works with highly confidential financial and tax information and is required to maintain the highest level of confidentiality regarding all information acquired or used in performing this job.
The incumbent must demonstrate professional knowledge of leadership techniques and resource allocation; knowledge of business management and related financial and legal documents; knowledge of the principles and processes for providing customer and personal services including customer needs assessment, meeting quality! standards for services, and evaluation of customer satisfaction. Knowledge of applicable state and federal regulations, statutes, and policies; public administration and management including strategic planning; principles and methods of work planning; performance management including setting goals, objectives, and measures; operational and program planning; quality assurance methods; organizational development; governmental organizational structure, accounting; legislative and administrative rule processes and guidelines; and state and department policies, procedures, and precedents is required.
The work also requires knowledge of computers and database management including state and department information systems (GenTax); data collection, analysis, and reporting techniques; regulatory practices, compliance requirements and practices; business types; financial and legal documents; customer service standards; business communications; records management; agency pol! icies, procedures, and guidelines; supervisory principles and practices! ; department and state personnel policies, procedures, and precedents; and employment law.
Working Conditions
This position has considerable mental stress and pressure due to supervisory issues; workload; conflicting, multiple priorities; critical projects with hard deadlines; time constraints; significance of decisions made; the challenging nature of contacts with taxpayers, elected officials, etc.; and coordination of all functions of the bureau. At times, the incumbent will deal with angry, hostile, and difficult individuals to resolve concerns or to bring about compliance with regulations. Work hours may exceed 40 hours per week from time to time. May involve minimal travel some which will be out-of-state therefore a valid Montana driver’s license is required. This position requires considerable computer and keyboard use. The incumbent may spend considerable time on the phone. This job requires regular attendance as scheduled by the supervisor.
Education/Experience:
The above knowledge, skills, and abilities are acquired through a bachelor’s degree in accounting, business management, public administration, or related field and five years of job-related work experience including three years of direct supervisory and program management experience. Work experience should include compliance, licensing, business management and operations. Interpreting statutes, rules and laws strongly preferred. Other combinations of education and experience will be evaluated on an individual basis. It is important that all previous work experience is listed.
Supplemental Questions: None Required
Additional Materials Required: None Required
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If you were eligible to this career, please send us your resume, with salary requirements and a resume to State of Montana.
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This career will be started on: Tue, 16 Jul 2013 09:34:21 GMT
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