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Front Desk Receptionist
Brite Smiles Dentistry is a small, family-owned practice located in Tracy, CA. We are looking for a Front Desk Receptionist to manage our front desk and provide administrative and clerical support to our team. The ideal candidate will be a hard-working professional and able to undertake a variety of office support tasks. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Duties include but are not limited to:
· The Dental Front Office Receptionist will be a key member of the team, supporting the practice by greeting and checking patients in and out, coordinating the schedule, and assisting with insurance verification, and billing.
· Greet and interact with patients in a friendly and courteous manner.
· Manage patient registration by verifying and updating patient information, helping patients fill out required forms and documents, and entering all relevant patient information into the practice management software.
· Maintain and manage patient records in compliance with privacy and security regulations and inform patients of dental office procedures and policies.
· Manage patient payments by collecting and entering payments at the time of treatment, informing patients of financing options (e.g. CareCredit and Sunbit), and collecting and explaining any outstanding balances.
· Coordinate the office calendar by scheduling, rescheduling, cancelling, and confirming appointments, and filling in cancellations and no-shows.
· Responsible for monitoring production in line with meeting daily, weekly, and monthly goals.
· Manage office communication by answering incoming calls and emails, managing voicemail, responding, and complying with requests for information, and sorting and distributing incoming and outgoing mail.
· Perform related duties as assigned.
Qualifications:
· Has initiative, a friendly personality, and great communication skills.
· Can check-in/outpatients, collect payments, schedule appointments, complete insurance verification, and review financial arrangements with patients.
· Detail-oriented, able to multi-task, and able to handle multiple phone calls.
· An excellent understanding of Dental Insurance terminology and dental procedure codes.
· High school or equivalent
· Minimum of 2 years of prior dental front office experience
· Eaglesoft experience preferred.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Healthcare setting:
- Dental office
Schedule:
- 8 hour shift
- Rotating weekends
Ability to commute/relocate:
- Tracy, CA 95376: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dental receptionist: 2 years (Preferred)
- Dental codes terminology: 2 years (Preferred)
- Insurance verification: 2 years (Preferred)
Work Location: In person
