Pay,Benefits, & Work Schedule
Full-time position available with the Finance Department, Revenue Division located at 414 E. 12th St.
Salary Range: $22.61-$34.48/hour
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Application Deadline Date: May 15, 2023
Responsibilities
- Coordinates the processing of tax forms and payments with the City’s lockbox vendor to insure proper processing procedures are followed.
- Researches and posts all payments and tax returns not processed by lockbox vendor.
- Researches and corrects tax returns and payments that, due to taxpayer error or system requirements, are not systematically posted to taxpayer accounts
- Completes various accounting functions necessary for proper fund and revenue source accounting.
- Understands and explains City ordinances, regulations, policies and procedures to taxpayers, tax preparers, payroll companies, accountants, attorneys, business owners and the public.
- Assists the public in person and by telephone by handling complex taxpayer issues, complaints and other related questions as necessary and required.
- Assists citizens by educating the public on the City’s taxes and the role of the Revenue Division in the collection of taxes and fees collected by the Revenue Division.
- Maintains a working knowledge of laws, regulations, policies, procedures and guidelines applicable to the collection and processing of tax returns and payments.
- Completes account maintenance functions associated with the Division tax data base.
- Supports the divisional and departmental strategic work plans.
- Signs and adheres to City/IRS confidentiality agreements.
- Performs duties as assigned.
Qualifications
REQUIRES an high school graduation and 3 years public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience. May be required to be bonded.
Other Information
URGENT!!! CRITICAL RECRUITMENT INFORMATION
QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010.
Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.
In order for a resume to be used in lieu of an application the resume must have been submitted online via the City’s Applicant Tracking System.
Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.
The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.
If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.
The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy
The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org.
If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans’ points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during “wartime” and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code § 4211).
