Key accountabilities
Your profile
- Be a customer support and the point of contact for clients.
- Provide first level technical assistance and support for incoming queries and issues
- Coordinate local suppliers and technical teams involved in the solution
- Depending on the project, responsible for the successful deployment of solutions for a broad range range of organisations (private and public, large and small)
- Carry out successful client events (webinars/webcasts, on site...)
- Help clients optimize their working processes and effectively use Corporate Services solutions
- Develop specific, sector-oriented knowledge
- Identify needs and market developments
- Conduct reporting and keep meticulous records
- Responsible for good internal and external communication
Your profile
- Experience in project management in a corporate environment
- Adaptable and able to maintain a good project overview
- Strive to achieve the best result together with the client, strong customer support skills
- Be client-oriented and work as a strong team with your colleagues
- Good command of English and the language of the country where you are based in
- Excellent communicative and organizational skills
- Flexible, proactive, result and service-focused
- Broad knowledge of Information Communication Technologies
Euronext Values
Unity
- We respect and value the people we work with
- We are unified through a common purpose
- We embrace diversity and strive for inclusion
Integrity
- We value transparency, communicate honestly and share information openly
- We act with integrity in everything we do
- We don’t hide our mistakes, and we learn from them
Agility
- We act with a sense of urgency and decisiveness
- We are adaptable, responsive and embrace change
- We take smart risks
Energy
- We are positively driven to make a difference and challenge the status quo
- We focus on and encourage personal leadership
- We motivate each other with our ambition
Accountability
- We deliver maximum value to our customers and stakeholders
- We take ownership and are accountable for the outcome
- We reward and celebrate performance
We remain committed to providing a positive hiring and onboarding experience for our candidates during these unprecedented times. Where our offices can open safely, they will remain open; otherwise our employees are able to work efficiently from home. The well-being of our employees, their families, our external partners and visitors is our upmost priority and we are closely following Government guidance in all our locations to ensure all health and safety guidance are met.
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.
