IT Desktop Support
Location: Helena, Montana
Description: State of Montana is at present looking to employ IT Desktop Support right now, this position will be delegated in Montana. For detail informations about this position opportunity kindly see the descriptions. Mission: Every day at the Montana Department of Justice, our employees are dedicated to ensuring the well-being and rights of the people of our great state. At the Department of Justice we do the right thing for the right reason. If you’re looking for an opportunity to be part of a team that builds a culture of character and excellence, demonstrates collaboration and selfless public service, and upholds the law and pursues public safety, the Department of Justice may just be the career for you.
Please take a moment and watch the linked video to learn how the Department of Justice serves the citizens of Montana.
The Justice Information Technology Services Division (JITSD) serves the Montana Department of Justice (DOJ) Attorney General and provides vital Information Technology (IT) infrastructure upon which Montanans and local and state law enforcement agencies rely for timely, accurate information. JITSD manages the IT systems, services, and interfaces to support nearly 800 DOJ employees, 325 statewide county motor vehicle system users, and over 3,000 Criminal Justice Information Network (CJIN) users across the state. JITSD’s work directly supports the citizens of Montana and the DOJ staff who are involved in legal cases involving the State and its people, missing persons, victim services, children’s justice, consumer protection, criminal investigations, highway safety, motor vehicle operations, gambling control, criminal history information, and forensic laboratory services. Our mission to enhance operations and efficiency with IT in the pursuit of the DOJ mission is challenging, exciting, and rewarding, both professionally and personally.
Job Overview:
The primary duties of the Desktop Support position are related to installation, maintenance and training for microcomputer workstations on local and wide area networks. The incumbent provides technical problem resolution on microcomputer workstations involving hardware, communications, or multi-product integration; supports end-user, data processing personnel, and managers; and provides trouble resolution for Department wide area network users. This position will serve in a rotating 24x7 on-call status in support of mission critical applications. Please see the full Job Description for a complete list of duties.
Qualifications
:
A bachelor’s degree in Computer Science and/or closely related field and two (2) years of recent local area network hardware and software support experience, user support and technical support for varied programs running on IBM or IBM compatible equipment.
This agency will accept alternative methods of obtaining necessary qualifications. Examples of acceptable alternative methods:
Two year college or vocational training in Computer Science or closely related field plus three or more years of recent local area network hardware and software support experience, user support and technical support for varied programs running on IBM or IBM compatible equipment.
One year job-related or vocational training in Computer Science or closely related field and five or more years of job related experience (as described above) would be considered.
Note: A bachelor’s degree is preferred.
Other combinations of education and experience will be considered on a case by case basis.
Special Instructions: The selection procedures to be used in evaluating the applicant's qualification may include, but not limited to, an evaluation of the resume and cover letter, a structured interview, performance test, reference/background checks and fingerprint checks.
- Additional materials, references or information submitted by the applicant, but not requested, will not be considered.
Criminal History Background Check
Fingerprint Check
HOW TO APPLY:
You are REQUIRED to attach a cover letter and resume at the time of application.
In your cover letter please address the following question:
How do your qualifications and experience directly correlate to the duties of this position and why would you be the best candidate for the job?
In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end), including reason for leaving.
A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume in order to be considered for this position. Failure to attach the cover letter and resume will result in your application being incomplete and will not be considered further.
Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.
All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.
If you need an accommodation with the application process please contact the HR office.
Minorities are under-represented in this position and are encouraged to apply.
Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.
Job
: Information Technology/Computer Science
Salary: $
23.77 - 24.10 Yearly Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan
Number of Openings
: 1 Employee Status: Regular Schedule: Full-Time
Shift
: Day Job
Travel
: Yes, 15 % of the Time
Primary Location
: Helena Agency: Department of Justice Union: 000 - None Bargaining Unit: 000 - None
Posting Date
: Jan 18, 2018, 2:39:40 PM
Closing Date (based on your computer's timezone)
: Jan 26, 2018, 12:59:00 AM
Required Application Materials: Cover Letter, Resume
Contact Name: Derinda Gurley | Contact Email: dgurley@mt.gov | Contact Phone: 406-444-7005
- .
If you were eligible to this position, please email us your resume, with salary requirements and a resume to State of Montana.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be opened on: Thu, 18 Jan 2018 23:37:24 GMT